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SaaS

Software provided as an ongoing service, commonly accessed over a network and paid for by subscription or usage.

Search terms: Software as a service subscription software

A business example

A small business subscribes to a hosted accounting application and later decides to move to another provider.

Follow the exampleFictional business scenario
  1. Subscription

    The business pays for continuing access to the service.

  2. Daily operation

    Its records are entered and maintained in the hosted system.

  3. Exit

    The business needs usable exports, access timing and migration arrangements.

What this shows

A low monthly price does not answer whether the business can retrieve its records when leaving. Exit terms are part of the service decision.

What it is often confused with

A software subscription does not automatically include data migration, implementation or ownership of the software.

What to look at in your business

Check data export, renewal, support, availability and exit arrangements.

Context and further reading

This entry explains the business term. The related guide below provides the next layer of context; any applicable legal test depends on the transaction and relevant period.

Data and technology law →

Related terms

Personal data

Information relating to an individual who is identifiable by or in relation to that information.

Data fiduciary

The person determining the purpose and means of processing personal data under the DPDP terminology.

Data principal

The individual to whom personal data relates under the DPDP terminology, with specified representation rules in some cases.